Customers are invited to participate in the talktojcpenney.com JCPenney Customer satisfaction survey and receive a discount coupon to use when making their next purchase.
Bringing to you the finest of the household articles, clothing and accessories catering to the needs of all, JCPenney considers customer satisfaction to be of prime importance. The JCPenney Customer Satisfaction Survey is available for customer access on its official portal talktojcpenney.com where the customers can record their feedback about their experience at the JCPenney outlet. With the aid of this survey, the store management evaluates its market performance with reference to the level of customer satisfaction based on their recorded responses.
In the Customer Satisfaction Survey, the customers are also requested to fill-in some personal details about themselves. The internet browsing and operating system information gets picked up by the JCPenney system itself. This information when compiled for website management purpose, does not reveal the customers’ identity. JCPenney keeps the customers’ privacy as a primary consideration.
Filling in this survey offers the customers a 10% discount coupon which they can utilise the next time they shop at selected JCPenney outlet. Not only that, the customers who record their feedback also enter into a lucky draw for $500 worth gift card from JCPenney. It is entirely upto customer discretion to enrol for the gift card draw after they have filled the Satisfaction survey form.
For survey participation, you will require:
a. An internet connected device (personal computer, smartphone or a tab)
b. A recent sales invoice from shopping at any of the store locations, it should have a survey invitation and your survey access code. The validity code can be utilised within 7 days
c. You should be aged 18 years or more
d. You should not be associated with JCPenney in any way as this survey is not meant for store management and officials
e. You should be a resident of the United States
f. You should have know-how of English or Spanish
Step By Step Instructions:
1. Log on to talktojcpenney.com.
3. After entering the 22 digit access code in the space provided, press ‘Start’ button to start off the survey.
4. As you begin the survey, a number of short questions are displayed. Please make sure you follow the given guideline and fill-in the most suitable responses, closest to your experiences. As soon as you are finished answering responses on the first page you can then move on to the next page.
5. Towards the conclusion of the survey, you will be required to provide your personal details in order to enter the $500 gift card lucky draw. You are required to fill-in your complete name, contact number and email address so you can be contacted when you win the prize.
6. When completed, you can take a print out of your coupon which has a validity of 30 days from date of submitting the survey.
Give JCPenney a few minutes of your time and give them the chance of offering you better than before.