Customers are invited to participate in the papajohns.com/customer-service/customer-service-feedback.html PaPa John’s Customer satisfaction survey and give their important and valued opinions on service and food quality.
With its international presence across the globe, Papa Johns brings you the finest quality pizza. While committing themselves to serve you what they call ‘better ingredients, better pizza’, Papa Johns attaches immense significance to what its customers feel about their product and service. Keeping in view the similar motive, Papa Johns encourages you to fill-in their online feedback form which can be accessed at papajohns.com/customer-service/customer-service-feedback.html survey.
The online survey is designed to gather useful feedback regarding different aspects of their service. While you get the right medium to express your concerns and suggestions, the management at Papa Johns gets the opportunity to hear what its customers have to say. It will enable them to address your concerns and implement necessary changes to their operations to improve productivity and quality, which will have a resultant effect of increased numbers of happy and contented customer base. Your feedback is guaranteed to be heard and acted upon, wherever required. The confidentiality of customer information is strictly adhered to.
The survey form is simpler than you expect. It would not take longer to complete the survey. All you need to have, is listed below:
a. Access to the internet through laptop or mobile device
b. A general understanding of English or Spanish since the survey form is available in these two language versions
Step By Step Instructions:
Unlike the paper survey forms, the online survey form is convenient to fill and submit. In order to fill-in the customer feedback form, you need to follow these basic steps below:
1. Log on to papajohns.com
2. From the drop down menu, select the ‘Feedback’ option.
3. Next, you need to select the type of feedback you wish to give. The pre-defined options include praise, problem or complain, question or suggestion. Papa Johns expects that you provide them the actual feedback relevant to your experience with them. They accept both the negative and positive input from customers and consider it constructively.
4. You then have to select the category and sub-category to which the type of your feedback relates. The categories include options such as facilities, products, current promotion, service, outlet staff etc.
5. Towards the end of the survey, enter your contact details and personal information like name, complete address (with city, state and zip code, country) and a valid email address.
6. You need to mention whether you are a Papa Johns employee or a customer. You can then provide suggestions or comments in the space provided, the word limit for which is 3,900 characters.
7. Once you are done with the survey, press the ‘Submit’ button. The survey will complete with the thank you message from Papa Johns.
Help Papa Johns identify your concerns regarding what they offer you. Give them the genuine feedback regarding their services and product, and let them listen and act upon your suggestions to continue their enjoyable services for you.